We know that people are crucial to our success. Of that we have no doubt. We would not be here, at the forefront of the drainage industry without their commitment and dedication.

That is why we invest heavily in the right people; people with energy and enthusiasm, people who care about our customers. In return, we pride ourselves on offering great benefits, personalised training programmes, the highest standards of health and safety — and real career opportunities.

Through in-house and external training programmes, we make sure that staff have the knowledge and expertise they need to do their job to the best of their ability. In many cases, they are able to gain new skills — even professional qualifications, such as our own developed City & Guilds-approved foundation in drainage.

Our annual survey of all Lanes’ staff allows us to understand aspects in which we can keep improving as an employer. We have committed to paying everyone the living wage from 1st April 2016, and we mark personal celebrations (such as birthdays) and work anniversaries with cards and rewards. Our regular newsletter acknowledges great effort and achievements of teams and individuals throughout the Group.